Shipping policy

All orders are typically dropped off at the post office 7-10 business days from when you place your order.  Unfortunately I do not have my own mode of transportation right now, so it may depend on the availability of my partner who works full-time.  If you have not received an email notification that your order has shipped after 10 business days, please send me an email and I will look into it asap!

 

International Shipping - VAT, Taxes, Duties, & Fees

IvoryRuemia ships internationally, but will not be collecting or remitting any VAT/customs/import taxes, so you will be responsible for paying any fees on arrival to your country.  If you are unsure about what the customs taxes and fees are for your country, please make sure to check your country's customs department before purchasing anything.

IvoryRuemia does not collect or remit any international taxes and fees, which means that any import duties/taxes/fees will be collected by your country when it reaches customs.  These fees are the responsibility of the customer.  Your package may be delayed up to 2 weeks while being held by customs.  All fees must be paid for the package to be released to you.  IvoryRuemia is not responsible for these fees and not responsible for helping to contact your country's customs department for release.

By placing an order with IvoryRuemia, it is your responsibility to abide by your country's laws and policies.  If your order is seized by customs, we are not responsible for product losses or shipping funds.